1. Introduction
At Tigris Gold, we are committed to maintaining the highest standards of integrity, transparency, and ethical conduct in all our dealings. We recognize the importance of addressing grievances in a timely and effective manner to foster trust and accountability among our stakeholders. This Grievance Policy outlines the process for raising and resolving concerns fairly and efficiently.

2. Scope
This policy applies to all stakeholders, including customers, employees, vendors, investors, and business partners who wish to report grievances related to our operations, services, or policies.

3. Objectives

 

• • To provide a structured mechanism for stakeholders to express their concerns.

• • To ensure grievances are handled transparently and efficiently.

• • To protect the rights of all parties involved and ensure fair resolution.

• • To improve our services and policies based on the feedback received.

4. Reporting a Grievance
Stakeholders can report grievances through the following channels:

 

• • WhatsApp: +971543877648

• • Email: compliance@tigrisgold.com